Sunday AM Workshop #31 Cultivating the Collaborative Professional-Client Relationship: From First Contact to Engagement

From the first phone call, clients receive direct and indirect information about how you can help them. The language, listening skills, and questions asked all indicate to the client which options are viable to them. Honing these skills will increase your effectiveness in bringing clients to the Collaborative table.

Forum Session Type: 
Session Date/Time: 
Sunday, October 28, 2018 - 09:00 to 10:30