Sunday AM Workshop #31 Cultivating the Collaborative Professional-Client Relationship: From First Contact to Engagement

Submitted by Alicia Chandler on June 21, 2018 - 9:36pm

From the first phone call, clients receive direct and indirect information about how you can help them. The language, listening skills, and questions asked all indicate to the client which options are viable to them. Honing these skills will increase your effectiveness in bringing clients to the Collaborative table.

Forum Session Type:

Workshop

Session Date/Time:

Sunday, October 28, 2018 - 09:00 to 10:30

Attachment	Size
1 AGENDA Learning Objectives & Agenda.docx	22.49 KB
2 PROCESS Intake Continuum 2.pdf	55.87 KB
3 CHECKLIST - initial telephone contact.pdf	55.52 KB
4 CHECKLIST - initial in-office consultation.pdf	62.21 KB
5 CHECKLIST - digging deeper - getting to know your client.pdf	65.44 KB
6 TOOLS - INTAKE - OPTIONAL - FOR PROFESSIONAL Initial Consult Tool copy.pdf	1.01 MB
7 PROCESS Interest-Based Decision-Making Process Flow.pdf	1.25 MB
8 PROCESS - Process Options Continuum.pdf	184.78 KB
9 PROCESS IACP DivorceVsLitigation.pdf	24.74 KB
10 TOOLS - INTAKE - OPTIONAL - conflict & communications assessment.pdf	1.03 MB
11 TOOLS - INTAKE - OPTIONAL Collaborative Law Compatibility Tool.pdf	665.95 KB
12 TOOLS - INTAKE - OPTIONAL Client screening tool.pdf	57.71 KB
13 Zumpano CV 2018.docx	409.09 KB
14 Retsinas CV bio.pdf	1.23 MB