WS 11: Fragile! Handle With Care: Transforming Difficult Cases

You’ve met them: difficult clients. When managed with C.A.R.E, difficult cases result in stronger relationships with the team and clients. We present views of the “difficulty” we may encounter and teach skills to manage “difficult” situations, re-frame resistance, and to go deeper with C.A.R.E: Curiosity, Acceptance, Rolling with Resistance, Equanimity.

Forum Session Type: 
Session Date/Time: 
Saturday, October 30, 2021 - 14:00 to 17:00