The Mediation & Interest-Based Negotiation Skills Training is a highly interactive workshop that is designed to teach participants all they need to know to emerge ready to competently and confidently conduct mediations and serve on Collaborative teams. The Training follows a model in which trainers:
1) Tell – trainers describe mediation and conflict resolution concepts and skills;
2) Show – trainers demonstrate the concepts and skills through “fishbowl” demonstrations; and
3) Practice – participants engage in exercises and role plays to try on the concepts and skills in a safe environment and develop muscle memory so that they can take the learning back to their practice. The training also leads participants through a rich and multi-faceted exploration of their own experience with conflict and conflict-management style. The workshop involves a powerful focus on self-awareness and practice using this awareness to improve ability to manage conflict with colleagues, as well as to help high-conflict clients move through impasse.
Barbara A. Burr, Esquire
Lisa R. Herrick, PhD