Working Creatively with Conflict: 40 our Basic Mediation and Conflict Resolution Training (East Coast)

Date and time: 
April 27, 2022 - 2:00pm to May 1, 2022 - 12:30pm
Event type: 
Educational Opportunity

In this gold standard mediation training, learn how to support parties working through conflict or engaging in other important conversations in a different way.  Our Understanding-Based model focuses on guiding parties to make knowing and informed choices together in a  respectful manner.  Highlights of our basic training, Working Creatively with Conflict, include:

  • Positive neutrality –supporting all parties without taking sides
  • The Loop of Understanding – enhancing understanding and empathy
  • Creative Options — innovating to meet differing needs and interests
  • A Foundation for the Future — building the groundwork for the parties to make effective and lasting decisions together now and in the future

Who will benefit from this training?

Our participants include mediators, lawyers, collaborative professionals, business consultants, executive coaches, managers and supervisors, human resources professionals, ombuds-people, nonprofit staff, and other people whose work will be enhanced by  increased skills in conflict resolution.  Participants report it is one of the top mediation programs they have taken.

What is the Format of the Training?

This hands-on in person training features briefings on the core skills of the Understanding Based Approach, followed by lively demonstrations and role-plays, all of which immerse participants in the learning. Realistic simulations, in which participants work through mediations from beginning to end, with coaching from our teachers, offer participants the chance to hone their skills and experience the emotional challenges faced by parties in dispute. Participants describe these different modes of learning and their interplay as enjoyable as they are engaging and rewarding.

What are the logistics—when, where cost?

The training begins on the afternoon of Wednesday, April 27, 2022 at 2:00 pm through 9:00 pm and includes dinner. On Thursday, the session runs 9 am – 9 pm  and includes dinner (with ample breaks for meals and rest). On Friday and Saturday, the sessions run from 9am – 6 pm. The program ends on Sunday, May 1, 2022 with a session from 9am – 12:30pm. All participants will enjoy delicious meals during the sessions from Wednesday dinner through Sunday breakfast.

Continuing Education Credit


The Center for Understanding in Conflict, as the Center for Mediation in Law, has been certified as follows:

In New York, as an Accredited Provider of Continuing Legal Education in the State of New York by the New York State Continuing Legal Education Board. The Mediation Intensive Training will fulfill 40 NY MCLE credit hours (6.5 Ethics credits; 19.5 Professional Practice credits; and 14 Skills credits).  For continuing legal education purposes, the Mediation Intensive Training is appropriate for both newly admitted and experienced attorneys.

The Center program has been approved under Part 146 by the New York State Unified Court System’s Office of ADR Programs. (Please note that final placement on any court roster is at the discretion of the local Administrative Judge and participation in a course that is either approved or pending approval does not guarantee placement on a local court roster.)

What folks say about this program

“Having had well over 100 hours of previous training, I feared this program might cover too much familiar ground. Those fears vanished within the first 20 minutes and were replaced with the thrill of discovering a richer, deeper mode of mediating.” — Steven M. Rabinowitz Mediator/Lawyer Pryor Cashman, LLP, NYC

“It is very gratifying to see how respectful and honoring this process is with the same or better results than other mediation processes.”  – Darci D’Ercole, Deputy Director, Leadership Development, New York State School Boards Association, Latham, NY

“The program for me was life-changing.  It was the tipping point at which I realized this was my avocation not just a vocation!” — Debra Vey Voda-Hamilton, Attorney, Hamilton Law & Mediation, PLLC, Armonk, NY

“The program teaches more than just new skills.  It teaches a new way of thought and approach to conflict — inside and outside the court room.  I received a profound sense of renewal, consideration and gratitude.”  – Adam Halper, Attorney, The Family Center, New York, NY


Mercy by the Sea
167 Neck Road
Madison, CT 064


Katherine Eisold Miller is an attorney practicing mediation and collaborative practice in Westchester County, NY. She has been practicing family law since 1987, first as a litigator and now exclusively outside the court system. She has taught family law at the White Institute and NYU as well as with the Center and lectures regularly on mediation and collaborative practice. She is a Board member of the New York Association of Collaborative Professionals.

Contact email:
The Center for Understanding in Conflict
Price info: 

The program training fee is $1,350 plus a fee for the facility, lodging, and meals as follows:

  • Private room: $600 for a total of $1,950
  • Shared double room: $500 for a total of $1,850
  • Commuter for those not staying at Mercy by the Sea:  $200, for a total of $1,550